Do you have a showroom where I can go down to take a look at the decor items?
Our office is in Komp. SPBU Cibolerang kav B1, Bandung. We usually prefer to meet clients at their venue – it is the best way to envision your event together. Sometimes it is not feasible because clients may live further – so we’re more than happy to meet you in your local neighbourhood.
What days and times are you open?
We are open on the following days and times:
Monday – Friday : 9 am – 4 pm
Saturday: 9am – 2pm
Do you provide decoration packages ?
We provide customized decoration service since each event is determined based on location and design. This is a big question and requires several other questions before determining the price of drape.
1) We need to know the size of a room or space.
2) We also need the height of the ceiling.
3) Let us know what part of the country you are in.
4) How much time we have to set up and take down.
5) And if you have a special request regarding color or theme.
6) Additionally, we need to know the ease of getting into a building or location.
Why do you need to know my budget?
Your budget will help us suggest ways to make your money work for you. We have many creative ideas on ways to decorate a room.
What separates you from other wedding decorators ?
Simply put, we are experienced professionals who love have fun and create amazing decorations for our clients. We established since 2006 and have decorated over 500 events. Most of our business comes through recommendation. We only take a limited number of events per year so that we can give each of our clients the time and attention they deserve. Our friendly sales team will help you through your planning process and guide you through all your decor needs. And our delegated technical team make sure everything goes to plan on the actual day.
How soon do I need to book my event/wedding?
As soon as possible as we get booked up really fast, April – November is wedding season and most dates are booked a year before. The latest you can place your order is 2 month before your event date. However we recommend that you confirm your order early as we can only fulfill a limited number of orders on any day and time and priority will be given on a first-come, first-served basis.
How do I reserve a date for my wedding?
You will need to leave a deposit to secure any date. As we can only do a fixed number of jobs per day, and most of the dates gets booked up very fast.
When do you come to decorate my venue?
We normally come in a day before the event and we take everything away the same day after the event has finished. In some cases you need to get permission from the venue so we can setup earlier.
Are the photos in your portfolio/gallery your own actual work?
In the event decorating field, our work is what you’re “buying” when you book with us. We want you to feel confident in our work. Our portfolio is a collection of photos of some our work so you can get an actual, authentic feel of what we can do. Photos of our decorations are photos we took of the actual stock – not taken from different companies’ website. Since we do not post up all of our décor work on our website, you may book a consultation with us if you would like to see a hardcopy of our portfolio. However, our portfolio represents only some of the things we have done in the past – not the possibilities of what we can do. With our innovation as designers and your inspiration – we can create a breath-taking wedding – personalized, and truly reflective of you!
Do you travel to other cities ?
Absolutely. We travel anywhere in the country. Additional fees may apply to cover travel expenses.
What if I have other questions not listed here?
You can contact our sales representative or send us an email via our contact form here and we will get back to you as soon as possible.